Nikki P
09/04/2024
"Lack of helpful, friendly staff."
Bedrooms well equipped, though not enough drawer or wardrobe space. However cleaning, which I believe is out-sourced by Head Office, was patchy.
Food was poor and most of the waiting staff and the...
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ballatt1
Cannock, Reino Unido
07/04/2024
"NOT ABLE TO CHECK IN AT 3PM ROOM NOT READY"
Arrived before 3pm check in. Receptionist Sue was quite obnoxious for some reason, seemed to take instant dislike to us.
Asked if could check in bit earlier. Room not ready on 3rd floor. Came back...
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Jim13yloc
Delamere, Reino Unido
05/04/2024
"Falls short of expectations"
This is the second time we've stayed at this hotel. The first experience just after New Year was not great, but we let it go. This time we feel compelled to make the effort. Firstly the room...
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