jas0719
Tuscaloosa, Alabama
19/05/2025
"Be wary of IHG offering NONREFUNDABLE cash-points redemption"
The hotel staff appear to be nice but be wary when booking. IHG's rewards will NOT tell you that your cash redemption while using points is NONREFUNDABLE unlike other hotels. It's unfortunate. Their...
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Gary R
07/02/2025
"Be careful - 72 hour cancellation polic which is not included in their site."
We made reservations in order to attend a wedding. 48 hours before we were to attend we got the flu. We called to cancel and were given a cancellation #. Thought all was good. Then the full bill...
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Bladergb
Filadelfia, Pensilvania
30/12/2024
"Unclean and uncaring."
In the 5 days of our stay they only serviced the room once despite multiple discussions with the front desk personnel. Pleasant but incompetent and dysfunctional people. Don’t make the error we did...
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