shawno360360
Chagrin Falls, Ohio
13/07/2024
"Try another hotel"
Tried this hotel a second time. This is a poor Courtyard. I spend 50-70 nights in Marriotts. Check in service was terrible. AC substandard. No pool, no hottub. The evening staff at the front desk and...
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John W
22/05/2024
"Where a guaranteed reservation isn’t really guaranteed."
I had a credit-card guaranteed reservation for 5/21-5/26 made through their website. When I went to check in they said my reservation wasn’t until 5/23 even though I showed them the confirmation. The...
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S2165AQstevenh
30/10/2023
"Worst Service - 12 Different Families in town for a soccer tournament"
Stayed on Oct 28th 2023. By far the WORST service experience I've had at a hotel. Was in town for my daughter's soccer tournament. Had at least 12 families staying at the hotel. We were all getting...
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